Madrid. 14 June 2018. Indra has developed a website for Air Europa SUMA, the airline’s loyalty program, which will allow the airline’s customers to redeem their miles in exchange for any flight of the Sky Team airline alliance, made up of more than 20 global airlines
With this new development, the customers of Air Europa SUMA will now have access to a huge catalog of benefits and discounts, which will be easier to access and browse on-line
Indra is a leader in the development and implementation of e-commerce portals, design of websites and tailored applications for the airline industry, with unique solutions in the market, such as its revenue accounting system, which manages more than 130 million passengers per year
Indra has implemented its e-commerce technology in Air Europa, one of the main Spanish airlines, with the purpose of helping its customers get acquainted with the new features of Air Europa SUMA, the airline’s loyalty program. This program offers the airline’s travelers the possibility to earn miles with their trips, which they can then redeem in exchange for flights or other services. Indra has created a new website that allows the SUMA miles to be exchanged for the flights of any company of the Sky Team airline alliance (its members including Alitalia, Air France, Saudia, KLM, etc.), expanding the flight options for travelers with an additional 19 airlines and 1,074 destinations around the world.
The technology and consulting company has installed several modules of its e-commerce solution, SuitAir IBE (Internet Booking Engine), for Air Europa, which grants airlines with full control over the ticket sale and purchase process, among other functions, with complementary services and customized offers for travelers, regardless of the global distribution system used by the airline at origin. Therefore, Air Europa’s new website, which is integrated in the official website of Air Europa, now offers the user a transparent, user-friendly and accessible transaction between both portals, while expanding the catalog of benefits and discounts for the customers of this airline.
The goal is to improve user experience with user-friendly and accessible navigation services, with an independent page that offers all functions available in the previous purchasing process, while providing more discounts and an expanded catalog of privileges and value-added services for the travelers and customers of Air Europa.
Indra is at the very forefront of e-commerce portal and website design and development, serving some of the largest airlines in both Europe and Latin America. The technology company boasts a wide range of solutions to improve the management and profitability of business processes in this sector. Given the escalation of Internet mobility and penetration and the change brought about by users in their digital searches, Indra aims to stimulate its clients’ web presence and transform their online channels into a competitive, differentiating and sustainable lever through an innovative proposal that focuses on improving their online positioning and elevating their customers’ experience. To achieve this, it has committed to the implementation of an effective cost-reduction strategy designed to upgrade technology and converge channels, while providing users with the tools they need to make their searches easier, more cost-effective and more gratifying.
As a provider of numerous systems and solutions for the aviation industry, Indra is a strategic partner of IATA and it develops successful projects for airlines around the world, from traditional airlines to low-cost airlines, including hybrid models. Its customers are members of the three most important alliances, Oneworld and Star Alliance, in addition to the aforementioned Sky Team airline alliance, where it develops specific projects associated with the airline industry in European and Middle Eastern companies. Currently, more than 360 million passengers travel by plane thanks to the systems developed and managed by the company in this sector.
Its main products include SuitAir RAS, the most comprehensive revenue accounting solution in the market, which fully simplifies accounting operations and enables airlines to reach the highest possible level of automation in their transactions, analyzing their revenues in real time, to guarantee full accuracy of the data, increases the traceability of revenues and cash flow, and facilitates their management using a faster and more secure system. Indra’s revenue accounting solutions are used by more than 30 customers on five continents and manage more than 130 million passengers per year. In Latin America alone, the solution manages over 100 million passengers, representing more than 75%.